Terms & Conditions

Welcome to Metacup (also known as “Web Site,” “metacup.com,” “www.metacup.com,” CoolBeans Co., Ltd.). Metacup is owned and operated by CoolBeans Co., Ltd. and provides services to you subject to the following terms and conditions. By visiting www.Metacup.com  you accept these conditions.


Order Cancellation and Refund Policy

Metacup will refund and allow cancellation of orders according to the conditions listed under Shipping and Returns. A link to the “Shipping and Returns” page is available at the bottom of every page.

Product Backorders

We work closely with our vendors to ensure that items which are out-of-stock at our vendors are shown as such on Metacup. However, in some cases the vendors do not notify us quickly enough that an item is out of stock and we take orders for it. If that happens, as soon as we learn of the backorder status from the vendor we will give you a choice between a full immediate refund and a delayed shipment.


Please review our Privacy Policy, which also governs your visit to www.Metacup.com, to understand our privacy practices. The link to the privacy policy page is available at the bottom of every page.

Product Contents

All information and representations described or relating to the ingredients and contents of products have been supplied solely by the vendor who creates the product. Metacup makes no warranties or representations that such information is complete or correct. Customers should rely solely on the ingredients listed on the product packaging. All questions or concerns about ingredients will be directed to the vendor. The colors shown on Metacup may be influenced by your computer or monitor settings. Metacup does not guarantee that the actual colors of products will be true or accurate.

Warranty and Repair

Coffee and tea appliances warranty and repair are the sole responsibility of the vendor, the terms of which will be available on the product pages under “Warranty.” Items sold by and sent from Metacup will be under the Metacup warranty, unless a manufacturer’s warranty exists. Manufacturer’s warranties will override any Metacup warranty.

Gift Cards and Coupons

Metacup Gift Cards have no fees and they never expire. Metacup Gift Cards must be redeemed through the Metacup.com web site. Metacup Gift Cards are not redeemable for cash and cannot be returned for a refund. Any unused balance will be placed in the recipient’s account. If your order exceeds the amount of your Metacup Gift Cards, you must pay for the balance with a credit card. Metacup Gift Cards and their use on our Web site are subject to our general Terms and Conditions. Metacup reserves the right to change these terms and conditions from time to time at its discretion.

We are not responsible for lost or stolen Metacup Gift Cards. Coupons/Coupon Codes may not be used to aggregate Gift Cards for a single user, even if sent from various accounts. Only one coupon/coupon code can be applied towards each purchase. Metacup Gift Cards issued as part of promotional fulfillment may have an expiration date. See specific promotion for details. Metacup and its affiliates make no warranties, express or implied, with respect to gift certificates, including, without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Metacup Gift Card is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Metacup Gift Cards.

Email and Newsletters

If you have signed up for Metacup.com newsletters, you will begin to receive email updates from us. You will have the choice to stop receiving such emails. Metacup respects your privacy and will not share your personal information with any third party advertisers without your consent. For more information please read our privacy policy. You can opt out of receiving emails by visiting the link provided with every email received.

Electronic Communications

When you visit Metacup.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio and video clips, digital downloads, data compilations, and software, is the property of Metacup, or its content suppliers and protected by the international copyright laws. The compilation of all content on this site is the exclusive property of Metacup and protected by the international copyright laws. All software used on this site is the property of Metacup or its software suppliers and protected by the international copyright laws.


Metacup and other marks indicated on our site are trademarks of Metacup.

Metacup graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Metacup. Metacup’s trademarks and trade dress may not be used in connection with any product or service that is not Metacup’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Metacup. All other trademarks not owned by Metacup that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Metacup.

License And Site Access

Metacup grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Metacup. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any purpose, commercial or otherwise, without express written consent from Metacup.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Metacup and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Metacup’s name or trademarks without the express written consent of Metacup. Any unauthorized use terminates the permission or license granted by Metacup. You are granted a limited, revocable, and nonexclusive right to create hyperlinks to web pages of Metacup so long as the link does not portray Metacup, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive or harmful manner. You may not use any Metacup logo or other proprietary graphic or trademark as part of the link without express written permission.

Testimonials, Reviews, Comments, Communications, And Other Content

Registered users may submit a Testimonial for posting on the site, or submit reviews, recipes, articles, suggestions, ideas, videos, and comments. Users should take care that all content they submit is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any such submitted content. Metacup reserves the right (but not the obligation) to remove or edit or reject such content. If you do post content or submit material, and unless we indicate otherwise, you grant Metacup and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Metacup and its affiliates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit for posting; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Metacup or its affiliates for all claims resulting from content you supply.

Risk of Loss

Items purchased from Metacup.com which are subject to physical delivery are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier by our Metacup vendor. Items purchased from Metacup which are delivered online to you through your account on our website are deemed delivered upon first use or submission.

Other Businesses

Parties other than Metacup and its subsidiaries may sell product lines or offer services on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Metacup does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Disclaimer of Warranties And Limitation of Liability

This site is provided by Metacup on an “as is” and “as available” basis. Metacup makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Metacup disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Metacup does not warrant that this site, its servers, or e-mail sent from Metacup are free of viruses or other harmful components. Metacup will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Site Policies, Modification, And Severability

Please review our other policies, such as our Privacy Policy, posted on this site. These policies also govern your visit to Metacup.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.